What’s Next?

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Once you send us information, someone will be in touch within 48 hours. If you do not hear from us within that time, please contact us directly at 401-467-7575.

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Auto Body Association or Rhode Island Authority

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Although we greatly help consumers and businesses through information and business self-regulation, we are not a government agency, nor do we have law enforcement powers.

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• We cannot force a business to do what the customer wants, although most businesses work with us to ensure customer satisfaction

• We do not have legal authority, nor do we provide legal services. We can inform you of applicable laws and refer you to legal assistance

• We cannot help either party involved in a dispute break a legal contract however, we will attempt to assist if misrepresentation or fraud is involved

• We do not make recommendations or endorsements, but can provide you with a list of shops that have pledged to follow ABARI standards

• We do not appraise repairs or pass judgment on the price charged for services, however, we can process complaints regarding misrepresentation in these areas.